Sales Policy for Outdoor Adventures Royal

Effective Date: January 14, 2025

 

At Outdoor Adventures Royal, we are committed to providing our customers with a seamless and enjoyable shopping experience. This Sales Policy explains the terms and conditions governing the sale of products on our website, outdooradventuresroyal.click. By purchasing products from us, you agree to the terms outlined in this policy.

1. Product Availability

While we strive to maintain accurate stock levels on our website, product availability is subject to change. We make every effort to ensure that the products listed on our site are in stock and available for purchase. However, there may be instances when a product is out of stock or unavailable due to high demand, seasonal fluctuations, or other unforeseen circumstances.

  • Backordered Items: If an item is temporarily out of stock, you will be notified at the time of purchase and may have the option to backorder the item. The backordered item will be shipped to you as soon as it becomes available.
  • Product Descriptions: We provide detailed descriptions of our products, including size, color, and features, to help you make an informed decision. However, we cannot guarantee that all product details will be 100% accurate. Variations in color, size, and other attributes may occur due to differences in monitor settings or manufacturing changes.

2. Pricing and Payment

All prices listed on our website are in US dollars and may be subject to change without notice. We reserve the right to modify the prices of products at any time due to factors such as market conditions, supplier changes, or promotions.

  • Payment Methods: We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other payment processors as indicated at checkout.
  • Sales Tax: Sales tax is applied to orders based on the shipping address, as required by law. The applicable tax amount will be calculated and displayed during the checkout process.
  • Order Confirmation: After completing your order, you will receive an email confirmation with the details of your purchase. This confirmation is not an acceptance of the order, but an acknowledgment that we have received your order.

3. Shipping and Delivery

We offer shipping to addresses within the United States and internationally. Shipping costs will vary based on the delivery address, size, and weight of your order.

  • Shipping Fees: Shipping fees are calculated during the checkout process based on the items in your order and the shipping destination. We offer free shipping on orders over a certain amount (details provided on the website).
  • Shipping Time: We aim to process and ship orders within 1-3 business days. Delivery times will vary depending on your location and the shipping method selected. Domestic orders typically arrive within 5-7 business days, while international orders may take longer.
  • Order Tracking: Once your order has been shipped, you will receive an email with tracking information, allowing you to monitor the progress of your delivery.

4. Order Cancellations

If you wish to cancel your order, please contact our customer service team as soon as possible. We will attempt to process your cancellation before your order is shipped. If your order has already been shipped, you will need to follow our Refund and Returns Policy to return the product.

  • Canceling a Backorder: If you have placed an order for a backordered item, you may cancel the order before the item ships.

5. Promotions and Discounts

From time to time, we may offer promotions, discounts, or special offers to our customers. These offers may include discounts on specific products, free shipping, or other incentives. Promotions and discounts are subject to the following conditions:

  • Validity Period: All promotional offers will have a set start and end date. Be sure to check the terms and conditions of the promotion to ensure it applies to your order.
  • Limited Use: Some offers may only apply to certain products or categories, and may not be combined with other discounts or promotions.
  • Promo Codes: If you have a promo code, it must be entered at checkout to be applied. Promo codes cannot be applied after the order has been placed.

6. Product Returns

If you are not satisfied with your purchase, you can return it within 30 days of receipt in accordance with our Refund and Returns Policy. Returned items must be unused and in their original packaging.

  • Return Shipping: You will be responsible for the cost of return shipping, except in cases where the product is defective or we made an error in fulfilling your order.
  • Restocking Fees: In some cases, a restocking fee may apply for returns. This will be clearly communicated to you before you initiate a return.

7. Limitation of Liability

Outdoor Adventures Royal is not liable for any damage or loss incurred due to the use or misuse of our products. Our total liability is limited to the purchase price of the product that caused the issue.

  • Product Use: You are responsible for following all instructions, warnings, and guidelines provided with our products. We do not assume any responsibility for any injury or damage resulting from improper use or neglect of safety guidelines.

8. Customer Support

Our customer service team is available to assist with any questions or issues related to your order. You can contact us by email or phone:

Outdoor Adventures Royal
Location: 123 Mountain Peak Road, Colorado, USA
Phone: (303) 555-0123
Email: info@outdooradventuresroyal.click
Website: outdooradventuresroyal.click